Legal Terms

Privacy Policy

Your privacy is critically important to us.

This Privacy Policy explains how tripletake.com ("we," "our," or "us") collects, uses, shares, and protects your information when you use our websites, applications, and services (collectively, the "Services"). It also describes your rights and choices regarding your personal information.

We may collect personal information that you voluntarily provide when registering for or using our Services, including:

• Name
• Email address
• Phone number
• Account credentials and profile information
• Event or workspace information you create or submit
• Messages, reviews, or other content submitted through the platform
• Payment information (processed securely through our third-party payment processor; we do not store full card numbers)

When you use our Services, we and our service providers may automatically collect certain technical and usage information, including:

• IP address and approximate geographic location derived from it
• Browser type and version
• Device type, operating system, and device identifiers
• Pages visited, features used, and time spent on the platform
• Referring websites or pages
• Error logs and performance data

We may receive information about you from third-party sources, such as social login providers (e.g., Google or Apple) if you choose to sign in using those services, or from our business partners in connection with the Services you use.

We use the information we collect for the following purposes:

• Service delivery: Creating and managing your account, processing transactions, and providing platform features and functionality
• Communications: Sending account notifications, service updates, security alerts, and responding to your inquiries
• Improvement: Analyzing usage patterns to improve platform performance, features, and user experience
• Safety and security: Detecting, preventing, and responding to fraud, abuse, or other harmful activity
• Legal compliance: Meeting our legal obligations, enforcing our Terms of Service, and resolving disputes
• Business operations: Internal analytics, auditing, and reporting

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects without your consent.

If you provide a phone number, we may send service-related SMS or text messages, such as account notifications, event updates, login verification, and security alerts.

• Message frequency may vary based on your activity.
• Message and data rates may apply depending on your mobile carrier.
• You may opt out at any time by replying STOP to any message, or by adjusting your notification settings within your account. After opting out, you will receive a single confirmation message and no further SMS communications.
• Reply HELP for assistance.

We do not sell, rent, or share phone numbers with third parties for their own marketing purposes.

We do not sell your personal information. We may share your information only in the following limited circumstances:

• Service providers: We work with trusted third-party vendors who help us operate and improve our Services, including cloud hosting, analytics, payment processing, email delivery, and customer support tools. These providers are contractually required to use your information only to provide services to us and to protect it appropriately. Categories of service providers include:
  • Cloud infrastructure and hosting providers
  • Analytics and performance monitoring tools
  • Payment processors
  • Email and SMS delivery services
  • Customer support platforms
• Legal requirements: We may disclose information when required by law, court order, or government authority, or when we believe disclosure is necessary to protect the rights, safety, or property of our users, the public, or our platform.
• Business transfers: In the event of a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website before your data becomes subject to a different privacy policy.
• With your consent: We may share information with third parties when you have explicitly directed us to do so.

We use cookies, pixel tags, and similar tracking technologies to operate and improve our Services.

A cookie is a small text file stored on your device that helps our Services remember information about your visit. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

• Strictly necessary: To maintain login sessions and enable core platform functionality
• Preferences: To remember your settings and personalize your experience
• Analytics: To understand how users navigate our platform so we can improve it (e.g., via tools like Google Analytics)
• Performance: To monitor platform speed and stability

We do not currently use cookies for cross-site advertising or behavioral targeting.

You can configure your browser to refuse all cookies or to alert you when cookies are being sent. Note that some parts of our Services may not function properly if cookies are disabled. Most browsers also allow you to delete cookies that have already been set.

Tripletake is based in the United States. If you access our Services from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

For users in the European Economic Area (EEA), United Kingdom, or Switzerland, we rely on lawful transfer mechanisms such as Standard Contractual Clauses to transfer your personal data to the United States, where applicable. By using our Services, you acknowledge this transfer.

We take reasonable and appropriate steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:

• Encryption of data in transit (TLS/HTTPS)
• Access controls limiting who within our organization can access personal data
• Regular monitoring for security vulnerabilities

However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security. If you believe your account or information has been compromised, please contact us immediately at privacy@tripletake.com.

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including:

• Active accounts: We retain account information for as long as your account remains active.
• Account deletion: When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal, regulatory, or fraud-prevention purposes.
• Legal obligations: Certain data may be retained longer to comply with applicable laws, resolve disputes, or enforce our agreements.

Depending on your location, you may have rights regarding your personal information. We aim to honor these rights regardless of where you are located.

• Access: Request a copy of the personal information we hold about you
• Correction: Request corrections or updates to inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to certain legal exceptions
• Opt-out of communications: Unsubscribe from marketing or promotional messages at any time

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• The right to know what personal information we collect, use, disclose, and sell (we do not sell personal information)
• The right to delete your personal information
• The right to correct inaccurate personal information
• The right to opt out of the sale or sharing of personal information
• The right to limit the use of sensitive personal information
• The right to non-discrimination for exercising your privacy rights

To submit a CCPA request, contact us at privacy@tripletake.com. We will respond within 45 days.

If you are located in the European Economic Area, United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR) or equivalent local laws, including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing based on legitimate interests
• The right to withdraw consent at any time (where processing is based on consent)
• The right to lodge a complaint with your local data protection authority

Our legal bases for processing your data include: performance of a contract (to provide our Services), compliance with legal obligations, our legitimate interests (such as security and fraud prevention), and your consent where applicable.

To exercise any of the above rights, please contact us at privacy@tripletake.com or through the account settings within the platform. We may need to verify your identity before processing your request. We will respond within the timeframe required by applicable law (generally 30–45 days).

Our Services may contain links to external websites or integrate with third-party services that are not operated by us. This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you access through our platform, as we are not responsible for their privacy practices.

Our Services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information promptly.

If you believe a child under 13 has provided us with personal information, please contact us at privacy@tripletake.com.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will:

• Update the "Last Updated" date at the bottom of this page
• Notify registered users by email or by a prominent notice on our platform prior to the changes taking effect

We encourage you to review this policy periodically. For significant changes that require your consent, we will request it before applying the new terms to your use of the Services.

Last Updated: March 9, 2026